Warranty Claim
Before Completing the Form
If you are having problems with your product or would like to claim a warranty, please complete the form. We will reply within 24 hours.
If you purchased your leash through Amazon, please include your Amazon Order # so that we can help you more quickly. Your Order # can be found in your order details page on Amazon and looks like this example: 123-1234567-1234567
Here is a quick link to find your Amazon Order #: https://www.amazon.com/gp/css/order-history
If you are requesting a replacement, please include your latest shipping address.
Add support@tugleash.com to your safe senders list. If you do not hear from us within 24 hours, please check your Spam folder.
Nugget Low Flow Problems?
Your pump may just need a cleaning. Follow the steps in the video below to clean your pump impeller and intake filter. Low flow usually is a result of the impeller sticking in the pump from gunk buildup.
